A leading global player in the pulp, paper, and energy industries required a digital solution to streamline supplier management. Existing manual workflows, fragmented communication, and inconsistent processes were causing inefficiencies and limiting supplier trust.

To solve this, Valcon, a Salesforce-based supplier management platform, was designed and implemented. The platform centralized supplier data, digitized workflows, and enabled real-time collaboration, improving efficiency, reducing costs, and strengthening supplier relationships.

The Gas Customer Hub is a Salesforce-powered digital transformation initiative designed to modernize operations in the utilities sector. The platform was built to streamline complex electricity and gas workflows, digitize manual processes, and enhance SLA compliance. By introducing automated notifications, SLA tracking, and performance reporting, the solution enabled cross-team collaboration and improved operational efficiency. The redesigned user experience simplified interactions, improved accessibility, and drove higher adoption among internal teams and stakeholders, positioning the hub as a cornerstone for utility digital innovation.

ValvStore is a B2B eCommerce platform built on SAP Commerce Cloud V2 with the Spartacus framework, designed for the Flow & Process Technology (F&PT) business. The platform enables industrial buyers to seamlessly view, purchase, and track equipment orders through an intuitive digital channel.

The initiative focused on aligning user goals with business KPIs to drive digital sales and operational efficiency. By delivering simplified navigation, clear transactional workflows, and responsive design, ValvStore improved customer engagement by 30%, reduced order errors by 25%, and boosted sales by 20% within the first quarter post-launch. The solution also enhanced customer satisfaction by 40% and contributed to a 20% increase in operational efficiency, making it a strategic digital asset for the business.